I have worked with Jeff for a number of years on a variety of client issues that he has helped me sort out. I would recommend his services to anyone as he is always quick with his response and very professional.
I couldn’t be more pleased with the good advice I received about upgrading to meet my pc and printer needs and once all the decisions were made, it was less than two weeks until everything was in place. Excellent, fast service with the added advantage of being local.
Hope Association was very lucky to come across Jeff Chaisson in 2007. We had been struggling for some time with obtaining someone to handle all of our unique IT needs. As a non-profit with multiple sites, varying abilities and limited funds it was difficult to get all of our needs met in a timely manner, within budget and without creating frustration.Jeff took the time to learn who we were, our culture, what we currently provided for services and what our company vision was. He and his staff are very patient and communicate effectively and efficiently on many levels. Best of all they have a very good sense of humor, are respectful, honest and create a trusting work relationship.With erratic computer problems over five months, and having attempted solutions (unsuccessfully) from even HP-recommended online repair services, I contacted Expenet in Wilton. Josh and Ernie were excellent and had me back up, running and feeling secure in just a matter of days. Nothing was lost – including 45 years of painstaking genealogical research. I’m very happy to recommend Expenet for any problems.I was very satisfied with the help from Josh. Everything was done in a timely manner and he was very helpful.The service was excellent, Knew exactly what my problem was and fixed it within an hour. Brought all my files and programs back. I will be calling Expenet for all my computer problems.Great Service. Called in the morning and they were on site in the afternoon and were able to resolve my issue with one visit. Thanks for doing a great job!I needed a new battery for my MacBook Pro and was quoted a price of $450 in Raleigh NC to replace it. However, the guy there said that I could do it myself…it was pretty easy. So, I bought a battery on Amazon for $100 and headed up to Rangeley. When I sat down and read the instructions on replacing the battery they were anything but easy. That’s where I found myself at Expenet. They were kind enough to not laugh at my story of how easy it was going to be and then very professionally and quickly replaced the battery for me for $120. So what was $450 in Raleigh NC was $220 in Farmington Maine. Perfect job. Great guys. Run, don’t walk to do business with them. You won’t be disappointed.Josh was great … and patient. He was able to quickly diagnose my computer’s problem and straighten it out. The cost was quite reasonable too!! I highly recommend them … and wouldn’t go anywhere else. In fact we have their business cards in our office to share with our clients.I would like to thank Josh of Expenet for the fine work of getting my computer back online and running. He was very quick in doing the job and he took time to answer my questions. I wish him and his partner the best. If you need work done on your computers I say give them a call.Josh, I’d like to say thank you again for the great service on the computer. The computer is working so much better. There’s a lot of good vibes out there about your company. On behalf of the Wilton Fish & Game I’d also like to thank you for your generous contribution of the $70.00 Gift Card for the tune up. Hope you and Jeff can join us sometime at the clubhouse for one of our events.Jeff has provided me with excellent and efficient service since the start of my private medical practice. He helped me create a computer network for my small business. He has worked through many challenging networking and software issues with confidence. You will find both Jeff and Josh to be highly professional and knowledgeable. I am very thankful for their services.Your team did and Exceptional job making sure the complexities of our VOIP system install were handled not only quickly but EXTREMELY professionally! Considering all the moving parts to our system install you and your team were patient and were there at the drop of a hat to make sure our needs were met, it was WELL WORTH THE MONEY! Senior Planning CenterI appreciate the professional manner in which you approach your work. I enjoy talking with you as you are respectful and explain everything you a way a person of my age who is computer illiterate can understand. Your patience is a virtue – hang onto that as it is a real asset. Thank you for your service.Thank you Josh for your excellent service and understanding of working within my budget. Prioritizing and fixing the major issues first and suggesting some troubleshooting I can try on my own to fix some of the other problems. Keep up the excellent customer service and your new business will be very successful. I will be in contact in the future.